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COSERV maintains street lights located in their service territory. If you notice a street light in need of a bulb replacement or repair, please submit this Street Light Outage form. COSERV will complete the work in 7-10 business days.
When reporting, please provide the following:
Your contact information
City of outage location
Street light tag number
Subdivision of outage location (if applicable)
Directions to outage location
ONCOR also maintains some streetlights. If your street light is not on COSERV, or does not have a COSERV pole number, then try the ONCOR Streetlight Outage Reporting site.
Step 1. Select or Search for the Streetlight on the map.
Step 2. Identify the Problem.
Step 3. Select Report Button to Submit.
COSERV- (844) 330-0762
ONCOR- (888) 313-4747
To check for power outages, visit the COSERV Outage Map. Reporting an outage by text is easy. Just text "OUT" to 768482.
If you have ONCOR, then check the ONCOR Outage Map. Reporting an outage by text is easy. Just text "OUT" to 66267 (ONCOR).
CoServ Customer Care
By Phone: (940) 321-7800
ONCOR Customer Care
By Phone: (888) 313-6862